Frequently Asked Questions

So, tell me...

  • How will I know when my order has shipped?

    库存产品一般在购买后5-7个工作日内发货. 一旦你的订单发货,乐鱼App会给你一个跟踪号码.

    Questions about shipping delays? View service alerts from our trusted shipping partner, FedEx.

    请注意:任何订单包含一个缺货项目将被运送在其整体一旦单一项目是可用的. Orders cannot be separated into different shipments

  • How big of a room will 乐鱼App scent?

    乐鱼App利用房间内的气流均匀地循环微小的气味分子. 面积有多大取决于天花板的高度, 是否有隔断或其他阻碍空气流通的因素, and the natural airflow in a room. But in general, placed correctly, one 乐鱼App将在500-1000平方米之间的开放平面和平均天花板高度12英尺的房间里散发出香味. ft. One 乐鱼App Mini将气味与开放的平面图和平均天花板高度12英尺在200-400平方米之间的小空间. ft.

  • Does 乐鱼App come with a fragrance capsule?

    所有香薰胶囊、精油香薰混合物及香薰乐鱼App均另行发售. 胶囊体积因每个乐鱼App大小的收集和胶囊类型而异. 胶囊运行时间将取决于音量大小和胶囊播放的水平. Check out all our scents here.

  • Do you offer Gift Cards?

    Yes! 只要您结账,礼品卡就会通过数字方式发送给您. You can find them here.

  • How is 乐鱼App different from other diffusers?

    乐鱼App是国内唯一采用微滴技术制造清洁产品的乐鱼App, safer and more immersive scent experience. 根据您的空间大小和个人喜好,可以轻松调节气味强度. 乐鱼App和乐鱼App Mini乐鱼App下载甚至可以按日程表自动播放!

  • What is your return policy?

    We're so certain that you’ll love 乐鱼App, 乐鱼App有60天的退款保证,从交付日期起,所有经过验证的购买(验证的购买必须包括一个订单号,以确认购买历史). If you are unhappy with your device, 请致电1-844-LUV-AERA(588-2372)或电邮联系乐鱼App客户服务中心 support@lilbookbug.com so we may assist you. 如果产品有缺陷或损坏,乐鱼App将乐意接受您的退货和更换. 乐鱼App将承担在美国本土的所有退货运费.

  • What is your price adjustment policy?

    If you’ve placed an order on 乐鱼Appforhome.Com在销售前的14天内发货, 乐鱼App很乐意在销售期间为您调整价格. 该偿还将作为奖励信贷应用到您的帐户. 价格调整不包括用商店信用购买, loyalty credit and Refer a Friend credits. 限时抢购和黑色星期五交易不符合价格调整的条件. Price adjustments are not valid for discontinued items. 价格调整是根据请求日期显示的项目价格计算的. 价格调整需要购买证明和订单号.

  • Is 乐鱼App battery operated?

    乐鱼App强大的微滴技术需要两个乐鱼App的电源插座. 全尺寸的乐鱼App下载配有一个方便的6英尺标准电源线,乐鱼App Mini插头直接插入任何直立墙插座,方便插拔和使用. *侧面插入时,乐鱼App Mini无法工作,可能导致胶囊渗漏.

  • Is 乐鱼App safe for family and pets?

    Yes. When used as directed, 乐鱼App's scent effect is hypoallergenic, free of harmful VOCs and leaves no residue on surfaces. As pet owners ourselves, 当涉及到乐鱼App毛茸茸的、有羽毛的朋友时,乐鱼App会非常认真地对待乐鱼App下载的安全性. Read more about why 乐鱼App is safe for pets here.

  • What's in 乐鱼App fragrances?

    We use high-quality essential oils in our fragrances. Pure, 当一种精油被认为是过敏原时,也可以使用安全的合成材料, unsustainable, 或未获得国际香料协会(IFRA)的安全许可. 乐鱼App自愿遵守甚至超越严格的健康和生态限制. 所有香料成分经IFRA(国际香料协会)批准,符合连续吸入8小时的安全标准. a day/7 days a week for a natural lifetime. 乐鱼App使用的乐鱼App下载也是100%透明的. Find complete ingredient lists here.

  • How long do capsules last?

    在中等强度的情况下(5个乐鱼App和3个乐鱼App Mini),每天玩10个小时, on average, capsules last approximately 60 days. 根据每天的游戏时间,游戏的香味可能会有所不同,游戏天数也可能有所不同. 保存香味并使乐鱼App下载持续使用的最好方法是,确保你的乐鱼App或乐鱼App Mini处于连接状态,并在你外出工作或晚上睡觉时关机.

  • Can I use my own oils?

    乐鱼App works exclusively with 乐鱼App capsules. Capsules are not refillable.

  • Can I change fragrances?

    Yes! Switch them as often as your mood dictates. 乐鱼App的按压和播放胶囊可以让房间里的气味瞬间改变.

  • What is this famed Microdroplet Technology?

    Glad you asked! 乐鱼App的微型液滴技术将液体转化为比传统气溶胶液滴小50倍的超微小液滴. 它们瞬间转化为无形的香味分子,可以在几秒钟内充满整个房间,散发出一致的香味. 这是一种更干净、更安全、更有沉浸感的方式来闻你的家.

  • Does 乐鱼App offer Subscriptions?

    Yes, we do! 订阅乐鱼App的所有乐鱼App下载和芳香疗法混合物,可节省10%的费用. Learn more at 乐鱼App Subscriptions.

  • 乐鱼App Mini胶囊与乐鱼App胶囊大小相同吗?

    The capsules for each diffuser are different. 订货时请务必检查体积大小,以确保您得到的恰好适合您的乐鱼App!

  • Where is 乐鱼App made?

    所有乐鱼App设备都自豪地组装在乐鱼App位于威斯康星州密尔沃基的工厂,并从工厂发货. 乐鱼App的香精原料来自世界各地! Find more information on the ingredients we use here.

  • Are there samples for the 乐鱼App fragrances?

    Yes! 试着花20美元买5种乐鱼App下载,当你买一个乐鱼App的时候可以得到20美元的折扣. Get samples here.

Tell me more!

Visit our help pages or chat with our friendly 乐鱼App Customer Care team.
There’s so much more to love 🙂

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